Frequently Asked Questions

Our community features a comprehensive amenity package including a clubhouse that serves as
the heart of our community, resort style pool, fitness center, dog park, laundry facility, basketball
court and planned social activities.

​Yes, we are a pet-friendly community! We welcome up to two pets per household.

Typical fees include an application fee and security deposit. Please contact our leasing office for the
most current information regarding these fees.

Willow Green Apartments enjoys a convenient location with easy access to various shopping
centers, restaurants, and entertainment options. For specific nearby amenities, please contact our
leasing office.

​We aim to resolve standard, non-emergency work orders within 24 to 48 business hours. For
emergency maintenance issues, we provide 24/7 attention.

​Yes, renters insurance is required for all residents to help protect personal belongings and
provide liability coverage during your lease term.

​Yes, residents can conveniently pay rent online through the resident portal using a bank account
or credit/debit card.

​The apartment homes come equipped with essential appliances, including a refrigerator,
stove/oven, dishwasher, microwave, and air conditioning. Each apartment also includes
washer/dryer hookups.

​Absolutely! We encourage prospective residents to schedule an in-person tour to explore the
community, view available floor plans, and ask any questions before applying.

​Security deposits vary based on application screening results and start at $500.

​Residents can easily submit maintenance requests online through the resident portal or by
contacting the leasing office directly. Our maintenance team strives to respond promptly to all
service requests.